Cancellation & Refund Policy

1. Overview

At Ace Pro Academy we strive to provide high-quality coaching and study material. Course fees are paid directly to the institute at the time of enrolment — this website does not sell courses or process payments online. This policy explains how cancellations and refunds are handled for fees paid to the institute.

2. Cancellation Policy

If you wish to cancel your enrolment, please contact us as early as possible. Cancellations and any refund are considered on a case-by-case basis, depending on how much of the batch has commenced and the terms explained to you at the time of enrolment.

3. Refund Eligibility

• Duplicate or Erroneous Payments: If you are charged twice, or an incorrect amount is collected, the excess is refunded in full.
• Before the batch begins: If you cancel before your batch starts, fees are refundable less any non-refundable registration charge or the cost of study material already issued to you.
• After the batch begins: Once classes have started, fees for the portion of the course already delivered, and for any material already issued, are generally non-refundable; any balance is considered case-by-case.

4. Processing Time

Approved refunds are returned using the same method the fee was paid, typically within 7–10 working days from the date of approval.

5. Support & Grievance Contact

To request a cancellation or refund, please contact us with your name, the phone number and email you enrolled with, and your fee receipt or payment reference: